How it Works

Browse our collection, select your dates, and reserve your item. Once your rental period is over, simply return it by the agreed return date. 

We offer 3 day and 5 day rental periods. If you are needing a longer period, reach out to us by email or instagram DM and we would be happy to work with you!

Your rental begins on the date selected at checkout and ends on your scheduled return date. Items must be dropped off or shipped back by this date to avoid a late fee!

A card is required for security purposes and may be charged for late returns, damage, or missing items. 

No problem! Reach out before your return date, and if the dress is available, we would be happy to extend your rental for an additional fee. 

Sizing

Yes! We offer try-ons by appointment for select dresses so you can feel confident before reserving your look. Contact us to book an appointment or check out our instagram for try-on times!

We offer in-person try-ons in Athens so you can make sure the dress works for you before your rental. If you’re unsure about sizing or fit, we highly recommend scheduling a try-on before booking.

Please don't use safety pins, sticky tape, fabric tape, glue, or anything that could damage the fabric. Damage caused by alterations may result in a damage fee. 

Shipping Info

Yes! We offer shipping throughout the United States. 

Your rental will arrive on or before your selected delivery date. Once it ships, we'll send you a UPS tracking number so you can follow your package.

Please select the dates that cover your entire event period, including any travel days. If you're unsure, feel free to reach out, and we'll help you choose the best rental window.

Use the prepaid return label included in your package and drop it off by the return date. No need to dry clean!

Pickup Info

You can pick up your order on the day your rental period begins anytime after 10:00 AM. We’ll send you pickup details once your rental is ready!

If you miss your pickup, please contact us as soon as possible so we can arrange another pickup time. Your rental period will still begin on the original start date.

No, dresses cannot be reserved for try-ons. Rentals are only officially reserved once they are booked and paid for.

Return your rental to the same location where you picked it up, using the same packaging you received it in. 

Please select the dates that cover your entire event period, including any travel days. If you're unsure, feel free to reach out, and we'll help you choose the best rental window.

Payments

We accept all payment methods available through Shopify at checkout, including major credit and debit cards and other supported payment options.

You are charged for your rental at the time you book it.

Yes. Late returns are subject to a $25 late fee per day. If an item is returned damaged, you may also be charged for repair costs or the full retail value if the item can no longer be rented.

Cleaning + Damage

No! We take care of all cleaning after your rental. Just return the item as-is in the same packaging you received it in.

If a rental is returned damaged, you may be charged for the cost of repairs. If the item is damaged beyond repair or can no longer be rented, you may be charged the full retail value of the item.

If your item arrives damaged, please contact us as soon as possible and send photos of the damage. We’ll work with you to find the best solution.

Renting Your Clothes

If you’re interested in renting out your clothes through Classic Closet Athens, fill out the form here. We’ll review your items and reach out with next steps if they’re a good fit for our inventory.

When one of your items is rented, you’ll receive 60% of the rental price. Classic Closet Athens keeps 40% to cover listing, customer communication, scheduling, and cleaning.

Payouts are sent after your item has been rented and returned. We’ll keep track of your rentals and send your 60% payout once the rental is complete.

Yes! You can request your items back at any time. Just give us a heads-up so we can make sure they are not currently rented or reserved.

Cancellations + Refunds

If you need to cancel or make a change to your order, please contact us as soon as possible. Changes are subject to availability, and cancellations may not be eligible for a refund once the rental has been booked.

Refunds are generally not offered once a rental has been booked. If there is an issue with your order, please contact us as soon as possible and we’ll do our best to help.

Yes, rental dates can be changed as long as the item is still available for the new dates. Please contact us as soon as possible if you need to make a change.